Shipping policy


At ThePosterPalette, we aim to deliver your orders safely and on time. Please review our Shipping Policy to understand how we handle processing, delivery, and tracking.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • During high-volume periods, such as sales or holidays, processing may take a bit longer. We appreciate your patience.

2. Shipping Time

  • After processing, orders are typically delivered within 7–10 business days depending on your location.

  • Delivery times may vary based on factors such as location, courier delays, weather conditions, or holidays.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.

  • We may offer free shipping promotions from time to time — stay updated via our website or email newsletters.

4. Service Areas

  • We currently ship across India.

  • If your area is not serviceable by our courier partners, we will inform you and issue a full refund for the order.

5. Order Tracking

  • Once your order is shipped, you will receive an email or message with the tracking details.

  • You can use the tracking link to monitor the status of your delivery in real-time.

6. Delivery Issues

  • Please ensure that your shipping address and contact information are correct at the time of order. We are not responsible for delays or losses due to incorrect addresses.

  • If a package is undelivered due to customer error (e.g., wrong address, not available during delivery), re-delivery charges may apply.

7. Damaged or Lost Packages

  • If your order arrives damaged or appears to be lost in transit:

    • Follow the steps outlined in our Return and Refund Policy.

    • You must send a valid unboxing video within 24 hours of receiving the product to be eligible for a refund or replacement.

    • If your order is lost in transit, a full refund will be provided after verification with the courier service.

8. Contact Us

For any questions related to your delivery, shipping status, or tracking, please contact us at:
theposterpaletteservice@gmail.com